Our security personnel is equipped with body cameras and a GPS tracking mobile app

First priority response services team have years of experience in retails security / Loss prevention environment and we train our security officers who will provide the same consistency and quality service at all time to our clients.

We understand client expectation differs from site to site and our team is dedicated to fulfilling the complexity of it, we as a service provider carefully select and deploy our retail security officer who will work closely with store management to prevent shoplifting or any offensive act in store. Apart from all retail officers’ selection process our security officers also come in handy with working with children check and First Aid certified to deal with the unpleasant situation until emergency services arrive which gives our client extra peace of mind.

We invest in quality control check officers and site managers who will constantly visit the contracted premises to ensure our security officers are providing the highest standard of service as promised. All mention services will be tailored accordingly to client requirements. Our security personnel is equipped with body cameras and a GPS tracking mobile app which gives our clients a performance guarantee and service transparency.

Also, Our 24/7 Response centre is always on hand for our security service personnel when they required any assistance. Our security officer’s duties are mention below but not limited to:-

  • Well presentable with company uniform and ID badge.
  • Physically fit and strong enough for their job duties.
  • Static on entry and exit point and screen the foot traffic to prevent unlawful activity.
  • Highly professional and skilled in providing magnificent customer service.
  • Alert and vigilant at all times.
  • Greet customers in a professional and friendly manner and maintain the same attitude when dealing with any kind of situation.
  • Safeguard premise, staff, customer, and premises.

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