Who we are
We are new as a Security Company in Victoria, but not new in the security industry as practitioners. First Priority Response Services is a team of highly experienced and skilled professionals in various aspects of the security industry at operational, tactical, and strategic levels.
We as a team of professionals have experience of more than 10 years, who bring a great wealth of knowledge and talent which has been gained in the security industry. Our team members have worked in the security industry as portfolio managers, security supervisor, control room operator, bodyguard, and security equipment installer for countless property portfolios and events which were looked after by a few of the most reputes and Top security companies in Australia.
Vision Statement
Our vision is to establish First priority response as the premium primary that becomes the only preference for potential clients and our services reflect our values Quality services, integrity & transparency
Mission Statement
First Priority Response services mission is to provide protection and security to our clients through a bespoke service tailored to their specific needs, ultimately the safety and security of the client’s staff, premises, assets, and the general public is our highest priority, We will remove worries for clients who require security guards for their buildings, facilities, and events by providing excellent customer service for our clients.
24/7 Response centre
Our 24/7 Response centre is a centralized point of contact for our clients and security personal who have extensive experience in security operations and security risk management services. Our Response Centre caters to employees and clients and can resolve all security issues promptly any time of the day or night as our response centre operates 24/7, 365 days a year which enables us to provide an exceptional level of service to our clients.
Our response centre is a central location where our managers manage everyday operations as well as maintain and enact crisis operations for our client premises. All our security officers are trained to notify minor or major issues immediately to our 24/7 Response centre and a team of experts will guide them inappropriate action accordingly to the situation.
Our response centre will use best practices to identify, analyze, and support all incidents that either impact or are a potential anomaly to our clients’ business, the brand, and or employees.
- 24-hour response centre
- Help-desk facility
- Lone worker protection
- Constant integrity checks
- Ad – hoc Request
- Alarm response
- Liaison with emergency response authorities.
Sub-contracting
First Priority Response services do not sub-contract to provide services for security officers. This leads to only employing a security officer directly thereby allowing us to deliver excellent security services while maintaining transparency, accuracy, and precision to our client requirements.
Bases and operate solely in Victoria
We are a one-stop solution for any security needs for our customers; First priority response is an Australian-owned company and solely operates in Victoria which enhances us to focus and operate our security operations in a robust manner to deliver the services promised in a timely and efficient manner.
Every company in the security sector claims to be one of the best in the security industry and we don’t oppose them but when our clients have to compare us we believe our service and standard are very high with unbeatable price.